After Hours Medical Care:
In an emergency call ‘000’
For non-emergency after hours medical care call – (08) 7979 1765
Making an appointment
Choosing an appointment type and length that will enable you to throughly discuss your health and meet your expectations is extremely important to us.
Please check on the various lengths and types of appointment available below and choose the one which best suits you.
Each person or family member seeing a doctor requires an individual appointment.
Types of appointment:
- Short Appointments (10 minutes) – Script and referral renewals
- Standard Appointment (10-15 minutes) – Discuss one or two health issues
- Long Consultation (20 minutes) – Complex conditions, discuss more than 2 health issues, lump excisions and pap smears
- Extra Long Consultations (30 Minutes) – Medical fitness assessment, fitness to drive assessment, care plans.
Walk-In Appointments – Where possible, please book an appointment in advance. URGENT walk-in appointments are welcome and will be prioritised upon arrival. We apologise if it causes any delays to your scheduled appointment.
Results and Recalls
Results
An appointment is required for test results as we do not give test results over the phone. The clinic may send you a reminder to review your result.
However, if you have had investigations, you are encouraged to take up the responsibility to discuss your results with your GP. Please make an appointment to see your doctor.
Prescription Policy
If you are taking regular medications, then you need regular review by your doctor. We do not leave prescriptions at the front desk for you to pick without the doctor seeing you. If you do not make an appointment, the doctor may not have any other time in which to complete script requests.
Please note – We do not write scripts for schedule (S8) medications.
Forms
If you require a form to be filled in by a doctor such as Centrelink, Disabled Driving Permit, Worker’s Compensation etc. Please note that our doctors are unable to complete forms without you being present.
We ask that you do not drop forms in at Reception rather please make an appointment to see a your doctor to complete any forms or paperwork.
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Webster Packs
We do not automatically send your pharmacy repeat prescriptions for items in your webster packs. Kindly request your pharmacist to send you a reminder, when you are due for new prescriptions so that you can make an appointment with your GP. Any condition requiring regular medication also requires regular monitoring by a doctor.
At the doctor’s discretion, prescriptions may be sent to pharmacies for patients that have great difficulty attending the practice due to chronic illness/impairment or disability and who do not have a family member or carer who can assist them.
Fees
As of the 1st January 2023 we are a mixed billing medical practice.
- Bulk Billing is available to eligible patients – See criteria below
- All patients must show a valid Medicare or Pensioners Card
- Privately insured patients – Please check with reception for fees
Please note – Some types of medicals (e.g. drivers medical) are not covered by Medicare and are charged privately. Please ask at reception if you are unsure.
Services that may not be bulk billed include:
All procedures are mixed billed including services for children and pensioners. Please see our reception staff for more information as children and pensioners with lumps/cancer excision will continue to be bulk billed.
Please see the list below for services that are not bulk billed:
- Non Medicare card holders
- Workers Compensation
- Private Insurance Claims
- Fitness to Work Assessment
- Fitness To Drive Assessment
- Lumps /Skin cancer excision biopsy.
Consultation Fees
The following fees are valid as of 1st August 2024. All consultations/services and patients that are not eligible for bulk billing will attract a fee.
Please see below for fee guidelines. All patients must have a valid Medicare card to be eligible for the below fees.
Your doctor will be able to confirm your fee during your consultation. In most cases your Medicare Rebate will be processed at the time of your visit (subject to Medicare online claiming).
Consultation/Procedure | Total Fee | Medicare Rebate | Out of Pocket |
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Short Consultation – Less than 6 min | $39.60 | $19.60 | $20.00 |
Standard Consultation | $82.85 | $42.85 | $40.00 |
Long Consultation | $122.90 | $82.90 | $40.00 |
Implanon Insertion | $183.45 | $123.45 | $60.00 |
Implanon Removal | $212.10 | $152.10 | $60.00 |
Implanon Change | $252.65 | $192.65 | $60.00 |
Iron Infusion | $222.15 | $122.15 | $100.00 |
Mirena Insertion | $313.50 | $213.50 | $100.00 |
Ingrown toenail – Resection/removal | $239.90 | $179.90 | $60.00 |
Private Consultation Fees for Patients without a Medicare Card
Private Consultation | Total Fee | Medicare Rebate | Out of Pocket |
---|---|---|---|
Short Consultation – Less than 6 minutes | $30.00 | Not Eligible | $30.00 |
Standard Consultation | $75.00 | Not Eligible | $75.00 |
Antenatal Shared Care Consultation | $175.00 | Not Eligible | $175.00 |
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Flu Vaccinations – Private Fluvax available for patients not eligible for free NIP fluvax – $20.00 per immunisation.
Paying your account
Please pay your account immediately after your consultation
You can conveniently pay your account at reception via:
- Mastercard
- Eftpos
- Visa